Access WageEasy

Employee set up guides including Rates, Leave, Super, Tax and Onboarding.

Employees

Needing to add another payrate to an employee card

Add a second department/payrate to an employee profile

Casual employee needs the base rate to incorporate the 25% loading

Converting a base rate from weekly, monthly and inclusive of superannuation.

Calculate a base pay rate

Create a new Base Pay Rate

Employees - Rates

When the Leave Projector in Tools doesn't show a projected entitlement for a Part time employee, if a future date is selected.

Project annual leave entitlement for a part-time employee

Employee has a leave type with Default Conditions in their profile

Leave type (Default Conditions)

To confirm the long service leave hours and amount are correct for an employee.

Check an employee's LSL balance and value

Annual Leave is accruing while the employee is on Leave

Does an Employer need to pay Superannuation to employees receiving government funded Parental Leave Pay?

Parental Leave Pay and Superannuation

LSL is not showing the correct amount for years of service, or is not displaying after the entitlement date.

Long Service Leave seems incorrect

Employee Leave including Annual, Sick and LSL

Employees - Leave

Superannuation contractors for independent contractors cannot be paid from WageEasy.

Pay Contractors' super

Add a Super Salary Sacrifice - pre tax deduction

Superannuation stopped calculating for one employee

Superannuation Guarantee for Under 18 Year Old

Voluntary or Employer additional payments to super

Additional payments to Superannuation

Employee superannuation funds and contributions

Employees - Superannuation

Employees with Study and Training Support Loans can have this amount taken directly from their pay, it is also referred to as HECS

Add STSL to an employee record

One employee used to have a secondary tax deduction, but from this week, he doesn't need the extra tax deduction.

Remove Secondary tax from an employee's profile

The default Tax File Number for an employee under 18 years old

How to add extra Pay As You Go (PAYG) to an employee's profile.

Additional PAYG for an employee

An employee hasn't supplied their TFN and STP is now failing with an error.

Employee hasn't supplied a TFN

Create a tax variation to change the employee to a different tax percentage to specify a tax rate.

Flat rate tax for an Australian employee

The paper copy of the Employee's Tax File Declaration sent to the Australian Taxation Office.

ATO Tax File Declaration paper copy

Closely Held Payee (CHP) set up

Working Holiday Maker (WHM) set up

When an employee doesn't think they have been taxed correctly.

Test that the PAYG tax amount is correct in an employee's pay

Tax treatment code in Employee tax details

Employees - Tax

An employee may change their name when they marry

Modify an employee's name

Transfer employees from one database to another

My Employee wants to split his pay into separate bank accounts.

Split an employee's wages into more than 1 bank account

How to fix the usage error message that has appeared after the start date was changed.

The incorrect date of commencement was entered in the Employee record

A new employee record can only be entered less than 31 days before they commence.

Add an employee with a future start date

Using the new employee wizard, changing employee details

Adding a new employee

Setting up employees for salaried or standard pays

General maintenance of employees start dates, bank and transfers.

Employees - General

Employee Onboarding

The point of onboarding an employee is at. New Employee record has Not Applicable as the Onboarding Status.

Onboarding Employee Status

When an onboarding invitation is sent to the wrong email address, the new starter isn't going to start, or they haven't completed the forms.

Cancel an Onboarding Invitation

Delete or Reject New Employee Records from Onboarding

Attach documents to Onboarding

Resend Onboarding Invitation

Opt out of Onboarding

Opt into Onboarding

When does the link expire as the employee can't access their Onboarding page, it's expired.

Onboarding Link Expiry

New Employee or New Starter Onboarding email invitation hasn't been delivered; how to confirm that an Onboarding email invitation was sent.

Onboarding Invite Email hasn't been received

Onboarding and Third party software

Onboarding and Superannuation

Employees who can be sent an Onboarding Invite

Onboarding a new Employee

Error: 'Use Onboarding to create your new employee?'

Details in employee record have been changed

Employee information in employee record has been overwritten

Onboarding articles to add new employees.

Employees - Onboarding

When a New Zealand Payer receives an IRC330C Tax rate notification for Contractors schedular payments it may require a flat rate of tax.

Set up a flat rate tax for a NZ Payer

New Zealand employee KiwiSaver Status of Opted Out change

These articles specifically relate to Employees in a New Zealand database

Employees - New Zealand (NZ)

Remove terminated employees or delete an employee that didn't start with the Company.

Delete an employee from WageEasy

How to reenter a terminated employee back into the payroll.

Terminated employee has returned to the company

Add another termination reason

Creating a license spot by terminating a casual employee

Terminating a casual employee to free a spot

Articles related to employees who are terminated.

Employees - Terminated

Privacy Policy

Customer Success Portal

Raise a case

Useful Links

Navigate the Help Centre and Digital Assistant

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.