With the introduction of Payday Super and QE, the information recorded for each employee must be accurate and up to date. This ensures all required details are available to process and receive payments within 7 days of employees being paid.
It will check to verify an employee is a member of a fund and that the fund can accept contributions before making a payment.
This will keep you compliant and avoid any late penalties from the ATO.
Once the MVR has been sent, it can take up to 24 hours to receive a response. Employees who fail verification cannot be processed until you rectify the error. You will need to remove their contribution from the file until their member details are verified.
Common reasons an MVR may come back with an error
Incorrect or outdated member number.
TFN mismatch between your payroll record and the fund’s records.
Employee is not (or is no longer) a member of that fund.
Fund has ceased accepting contributions to that product (e.g. fund merger not yet complete in your system).
Missing address or date of birth where required for matching.
Key fields that improve MVR matching accuracy:
Tax File Number (TFN) — primary matching identifier used by the fund.
Fund USI and member number — needed to identify the correct product account.
Date of birth, full legal name, and address — used as fallback matching criteria.
Saving and running the Employee Upload File MVR
WageEasy has created a query called Employee Upload File_MVR, which you can download and save to your queries folder and run each time you add a new employee, change a super fund, or add a new one.
For more information on saving a query, follow the document below.
Once you have saved the Query to your Queries folder, you can run the query when required.
Go to HR, User Defined Queries.
Select Employee Upload File_MVR (MVR).
Check the Date Range in Query Parameters, OK.
It is advisable to check the information in the grid is correct before exporting the query.
In the grid, right mouse click to Export Data, CSV.
Send the MVR.csv to the clearing house for verification.
Important: This query is to be run only after adding new employees or changing funds, not to be run before each pay.