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Transfer Super to the correct member number

The incorrect super member number has been entered for Super payments or Superfunds have merged an update is needed to employee's superfund.

Updated over a month ago

You will need to reverse the amount paid to the incorrect super member number and then process the amount against the correct member number.

Note: Before you do a supplementary pay slip, change the PPE date to one of the dates where the super fund printed the old fund on the payslip.

First, remove the funds from the old member number

  1. In Employee Details, Payments, Superannuation, ensure that the OLD member number details are on the screen; if not, highlight the Employer Award Super line and Edit. On the Edit Superannuation Contribution Details screen, replace the current information with the old number details.

  2. Go to File, Maintenance, Supplementary Pay slip. Read the warning screen and select Yes. The warning screen explains that the boundaries of a normal pay have been removed, therefore, the pay slip needs to be checked very carefully before saving.

  3. Select the employee requiring adjustment.

  4. Click anywhere on the timesheet screen to populate. If times are populated, then select Clear at the top of the screen and answer Yes to Delete all rows from the time sheet. Next.

  5. On the Adjustments screen, delete any items that have values in the amount column, i.e., Allowances, as you don’t want any values to appear in the Amount column. Select Superannuation on the left and then, on the right, select the Superannuation Guarantee line and Edit.

  6. Enter the value that needs to move to the new member number as a negative. OK. It is important to make sure you double-check the pay slip before saving.

  7. Click Save.

Now, add the super value to the new member number.

  1. Go to Employee Details, Payments, Superannuation, highlight the Employer Award Super line, and Edit.

  2. On the Edit Superannuation Contribution Details screen, use the dropdowns to replace the old information with the new member number details. Click OK then Close.

  3. Go to File, Maintenance, Supplementary Pay slip. Read the warning screen and select Yes. The warning screen explains that the boundaries of a normal pay have been removed, therefore, the pay slip needs to be checked very carefully before saving.

  4. Select the employee requiring the adjustment.

  5. Click anywhere on the timesheet screen to populate. If times are populated, then select Clear at the top of the screen and answer Yes to Delete all rows from the time sheet, and click Next.

  6. On the Adjustments screen, delete any items that have values in the amount column.

  7. Select Superannuation on the left and then, on the right, select the Superannuation Guarantee line and Edit.

  8. Enter the value that needs to move to the new member number; this time, it is a positive value. OK. It's important to check the pay slip before saving.

  9. Click Save.

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