When paying an employee's Annual Leave and the rate isn't coming through, it can be because they are not entitled to Leave, so check the Award they are attached to.
To check the Award settings, follow these steps:
Go to Access Wage Easy, Setup, Awards.
Select the Award the employee is attached to.
Edit the Award, select Leave, select Annual, and go to the Payments Tab.
Check under Payments Options,
Check Adjust hours taken, but do not make payments for this leave type field is not ticked.