Having a new part-time employee who works varying hours over a pay period, may result in the employee not getting paid for a public holiday according to the employee's award setup.
When investigating the award setup, you need to look firstly at:
Setup, Awards.
Select the award the employee is attached to and Edit.
Go to Normal, Public Holiday, check under Source of Hours for Calculation of Normal Day.
Depending on the radio button selected determines how the Public Holiday payment will be paid.
Use settings from the Normal Times page.
Prorata over last xx Pay Periods, based on (Working Week, Shifts).
Set as xx hours.
Payment is also used in conjunction with the Payments Conditions selected. Depending on the selection of the payment conditions gives a varied result.
For example, you have a selection of:
Prorata over last 5 Pay Periods, based on 5-day working week and under the payment conditions you had:
Did Not Work
Normal Day's Pay
WageEasy would be trying to go back over the last 5 pay periods that don't exist for a new employee and is unable to formulate what a normal day's pay is. This would result in a zero payment.
When an employee does not get a payment for a public holiday, it is important to check they are attached to the correct Award, then check Source of Hours for Calculation of Normal Day and then look at the Payment Conditions.
If you believe the employee needs to be paid hours for a public holiday you can process it through Wages, Adjustments and Makeup Pay.