The Access Group have updated the Remote App (RDP) file that you use to access the environment. As a result, you will need to download and use this version from 22 February 2025 in order to login to the environment.
The previous version of this file will no longer work from this date so please feel free to delete any previous versions.
What do you need do?
If you have a @hostedmicropay.local user account, download the new rdp to your desktop unzip it and begin using it as soon as practical. This will apply to each computer you connect to your Payroll Online account.
Can I still use the old rdp version?
The previous version of this file will no longer work from 22 February 2025 so please feel free to delete any previous versions.
After 22 February 2025, the previous version of the file will no longer work so it is imperative that you download and start using the new RDP file before this date. This will ensure that you can continue to access WageEasy in the Payroll Online Environment.
Download the new rdp v AccessGroup-2-WE-2025
Services affected
Payroll Online customers will not have connectivity to the online applications until they download and use the latest version of this file.
For your IT - Additional IP addresses to whitelist.
There is no change to IP addresses to whitelist. As advised in previous communications, customers who have whitelisted our IP addresses including gateway IP should have already added the following IP to their whitelist:
20.193.4.108
40.127.67.237
You will not have access to your software if this action has not been taken. Note: Existing IPs should be kept in the whitelist.
Please ensure your IT is aware of these additions and have them added.
There will be no change in day-to-day operation of hosted applications after this migration.
Review the following Knowledgebase documents for more information on:
New Hosted Online Account Technical Requirements details for your IT department: