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Moving from Express Super to a nominated clearing house

Changing your file from Express Super (Sage Gateway Services) to a SuperStream Alternative File Format (SAFF)

Updated over a week ago

Express Super (Sage Gateway Services) will be discontinued on 31st December 2025. This change is the result of a thorough evaluation of current market technology and evolving customer needs in the superannuation clearing space.

What is SAFF?

SAFF (SuperStream Alternative File Format) is a standard file format accepted by all superannuation funds. It includes all the required data in a format approved by the ATO.


Step 1: Set Up or Change a Super Fund

  1. Go to: Setup, Superannuation Funds

  2. To update an existing fund:
    Click Edit.

  3. To create a new fund:

    Click Add.

  4. On the Delivery tab:

    • Select File on Delivery Mode:

    • Select SuperStream Alternative on File Format:

    • Select where you want your file to be saved under File Location:

Note: All Superannuation Funds that are in use will need to have their File Format changed to SuperStream Alternative


Step 2: Create the Super File

You can generate this file monthly or quarterly to send to your clearing house.

1. Go to: Reports, Superannuation, Export File

2. Select the date range:

  • Choose the period for which you want to export super contributions, Next.

3. Choose the delivery format:

  • Make sure SuperStream Alternative is selected. Next.

4. Select employee contributions:

  • By default, all unpaid contributions are included.

  • You can manually select or deselect specific employees or contributions.

  • Expand each employee to view details like PPE (Pay Period Ending) and amounts.

  • Click Next.

5. Set output file details:

  • Choose or modify the File location and File name

  • Optionally, add a Payment ID (a unique reference to link contribution data with banking info)

  • The wizard will show the last payment reference and the date of the last file run

  • Click Next

6. Finish export:

  • Click Explore to open the file location

  • Or click Close to exit the wizard

Video on SuperStream Alternative File Format:


Optional: Create EFT File

If you’ve enabled EFT file creation:

  1. Go to: File, Company Details, Banking, Bank Account.

  2. Tick the option to include super payments in EFT file

  3. After the export, the EFT file will be created and ready to upload via your online banking software.


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