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STP has failed to submit

Is it necessary to resent STP after the file failed?

Updated over a week ago

If your STP file has failed, it is important to work out why this has happened.

  1. Double-click on the Pay Event to see the error details.

  2. It is usually due to incorrect information from employee records. Once the information has been rectified, the next STP can be sent to the ATO.

  3. Sending the next file will update your employees' YTD values.

  4. It is important to remember that reporting to the ATO always updates YTD values, not reporting the actual figures from the current pay run.

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