Skip to main content

STP not submitting due to employees incorrect TFN

Employee has not submitted their Tax File Number

Updated over 2 weeks ago

To check your employees Tax Fille Number

  • Go to Employee Details, select the employee.

  • The Tax File Number is in Payments, Tax.

The TFN is usually entered without spaces. For STP to work, all employees must have a valid TFN or ABN. If an employee does not have a TFN, in the Employee Details, Payments, Tax, enter 111111111 as the TFN. The ATO allows 28 days before the employee has to give a valid TFN. After the 28 Days, if the employee still does not supply a TFN then change the TFN to 000000000 and change the employee's tax scale to 04. If your employee is under 18 and work less than 30 hours a week, use 333333333. If your employee is an Australian Government Pensioner, use 444444444.
​
Please refer to the ATO website, for the correct code to use.

Did this answer your question?