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Hosted Online password reset required

Hosted online login attempt failed. The password is incorrect as password has been forgotten.

If you have forgotten your hosted online password, you can reset it using the miniOrange login page.
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Hosted Online Password Set Up Requirements:

  • The password expires every 365 days.

  • Password's length must be 14-30 characters, and contain the following character groups:

    • Uppercase characters (A-Z)

    • Lowercase characters (a-z)

    • Numerals (0-9)

    • Symbol from !@#$%^&*-_(){}[],?~`\|

  • Passwords should not contain your account name or full name.

  • Your new password must not match any of your previous five passwords.

  • Passwords cannot be changed more than once within a 24-hour period.

Reset your password

If you've forgotten your password, you can reset it yourself from the miniOrange login page. You'll need access to the email address linked to your account to complete the process.

  1. Click Forgot Password?

  2. Enter your username without the domain, e.g. firstname.h12345, then click Continue.

    Forgot your password page

  3. Check your email for a password reset email.

  4. Click the Click here link in the email.

    Forgot your password email.

  5. Enter your New Password and Confirm New Password, then click Reset Password.


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