The employee was not paid in the Pay Period Ending
An STP Pay Event only includes employees who were paid in the corresponding Pay Period Ending (PPE). Previously terminated employees who were not paid in the PPE you are reviewing will not appear in the Pay Event.
The employee has a zero net pay
If a payment was created for an employee with a zero net pay, they will not appear in the Pay Event. This is because they are not included on the bank EFT file.
Resolve a missing employee
If an employee was paid in the PPE you are investigating but is still missing from the STP Pay Event, their payments may have been excluded from the STP process. To resolve this:
Go to Employee Details.
Go to Payments, then go to YTD Summaries.
Select the Delivery Options tab.
Untick Exclude this employee's Payment from STP process.
đNote: Once you have looked at the above options, at anytime you can go to STP and perform an STP Update to notify the ATO of current employee figures.